| HOME >> Personal Information Policy |
Shinnittsu truly recognizes the importance of protecting the confidentiality of communications and personal information and observes the related regulations and technical standards for maintaining and improving the security of our company’s information. Furthermore, by establishing the following privacy policy, we carefully handle our company’s information in a safe manner. As our officers and employees continue to keep this policy in mind, we will strive our utmost to protect personal information.
So that you can safely provide personal information when using our services, we will inform you of your options regarding how we collect, use and manage your personal information.
--------------------------------------------
Collection, use and providing of personal information
When we collect personal information, we will clarify the reasons for the collection and collect the information with your approval while taking into consideration the type and scale of service, and use and provide the information within the scope of your approval.
Safeguards
We have implemented information security safeguards to ensure the confidentiality and completeness of our company’s information and strive to prevent unauthorized access to personal information and the loss, destruction, alteration and leakage of personal information.
Law and Policy
We observe all laws and policies that apply to the protection of personal information when we handle personal information.
Policy Planning and Continual Improvement
We do not disclose any information regarding our customers or personal information unless required to do so under law.
Nondisclosure of Personal Information
We do not disclose any confidential information or personal information unless required to do so under law.
Collection Method of Personal Information
- We may collect personal information using the following methods
- Through parts of our web site directly from customers
- Through the exchange of business cards or through telephone conversations
- Through e-mail, postal mail or facsimile messages
- Through hand delivered documents directly from the person
Use of Personal Information
We collect and use personal information in the following scope for the purpose of conducting business, providing services and delivering various products and notices.
- For performing services relating to the installation, maintenance, repair and operation of the products we handle.
- For providing product support and services.
- For fulfilling our contracts.
- For contacting, negotiating and meetings regarding transactions with customers.
- For dealing with customer inquiries and requests.
- For purposes disclosed and agreed to in advance by the customer
- For other purposes agreed to in advance by the customer when the purposes exceed the scope disclosed at the time personal information was asked from the customer
- For employment management of all employees to include company directors attending to company business
Customer information is never disclosed to any third parties except to delivery service personnel.
The above-mentioned information and personal information provided by customers will not be used for any purpose not given above.
Collected personal information
We collect the following types of personal information.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
A customer may decide not to provide us with their personal information if they so desire. However, it should be noted that services we offer requiring a customer’s personal information may not be fulfilled satisfactorily.
Disclosure, Correction and Deletion of Personal Information
We will manage our customers’ personal information as accurately as possible with the most recent information. We will disclose registered information upon a customer’s request. If a request is made to correct registered information, we will add, correct, change or delete the registered information as necessary after confirming the request. The deletion of registered information, however, may make a service or product unusable.
Improvement and Reevaluation of Our Privacy Policy
Our privacy policy is subject to improvement and reevaluation due to changes or improvements in our products or services.
Inquiries
Please e-mail us at the address below if you have further questions regarding our handling of our customers’ personal information.